Refund policy

We've proudly offered BasicBites for over 10 years with excellent customer satisfaction and stand behind the quality of every product we sell. BasicBites are manufactured in the United States at an FDA-registered facility that follows Current Good Manufacturing Practices (CGMP). Your satisfaction matters to us, and we take great care to ensure that each product meets our high standards for safety and quality.

Because BasicBites are a food product, we adhere to food-safety regulations. For this reason, we cannot accept returns or provide refunds on opened or unopened items. This policy ensures that all customers receive products that meet the highest standards of safety, integrity, and quality.

If you have any questions or concerns about your BasicBites purchase, our Customer Care team will be happy to assist. 

Email: cust_service@basicbites.com

Phone: 516 310 0934

We value your trust in BasicBites and appreciate your understanding of our food safety policy.